About Us

Who is Lab Connections?

Who is Lab Connections?

Lab Connections offers a wide variety of on-demand quality assurance services for Medical Lab Administration

Lab Connections Quality Assurance Services provides a comprehensive solution designed to address the challenges faced by Medical Laboratory Scientists. We work to ensure accurate test results to minimizing patient risk. We provide a systematic approach to identify, analyze, and mitigate potential errors within laboratory processes, thereby enhancing overall quality control measures. We focus on issues that have arisen from reduction in workforce and expertise due to the recent impact of the COVID-19 pandemic and the resulting phenomenon of mass retirement.

Why Trust Lab Connections?

Our People Have Real-World Experience

We are actual experienced Medical Lab professionals with over 50 years of collective experience in the operation, management and development of Laboratory services for modern medical facilities operating under CLIA (Clinical Laboratory Improvement Amendments), CAP (College of American Pathologists), COLA and Joint Commission (JCO) standards.

We comprise a team of ASCP MLS/MT professionals, each with specialized expertise in various technical laboratory departments. Our primary goal is to support Medical Lab Managers grappling with the evolving regulatory landscape amidst economic pressures. Whether you need remote or on-site assistance, we stand ready to help you tackle ongoing compliance issues. With our collective wealth of experience, we offer comprehensive solutions tailored to your specific needs. Let us guide you through the intricacies of your QA Plan and alleviate any operational burdens you may face

Meet the Team

April German

Quality Assurance Director

Westgard Sigma-Metric Quality Control Manager Certification

Professional Background and Experience

  • MLS (ASCP)CM
  • ASCLS Member and Advocate
  • Westgard Sigma-QM
  • Clinical Laboratory Technologist License by University of the State of New York Education Department Office of the Professions
  • Quality Assurance Management
  • Real-world Technical Supervisor experience in Medical Laboratory
  • Expert knowledge of Bio-Rad Unity software
  • Certified in VITROS technology with an established relationship with Ortho field technicians and analyte experts
  • Former Medical Laboratory Traveler with extensive experience with multiple Laboratory Information Systems, analyzers, and policy and procedures

Educational Background:

  • BS in Biochemistry
  • BS in Biotechnology
  • National Science Foundation Research Experience for Undergraduates program in the field of Genetics
  • ADLM (formally AACC) Certification in Practical Approaches to Quality Control in The Clinical Laboratory
  • Westgard Basic Quality Control Practices
  • Westgard Six Sigma Metrics

Kerry Harris

Quality Assurance Manager

Professional Background and Experience

  • MLS (ASCP)CM
  • Real-world Technical Supervisor experience in Medical Laboratory
  • Department Lead Hematology, Hemostasis, Urinalysis
  • Expertise in Instrumentation: install, training, method validation, and interfaces
  • Expertise in Documentation: Procedures, Education, and Competency Verification
  • Pathology Differential Reviews
  • Bone Marrow Differentials
  • Point of Care Management
  • Expert in Blood Banking practices: Antibody Identifications, Kleihauer Betke, and Fetal Screen

Educational Background:

  • BS in Biology
  • BA in Chemistry

Michelle H.

Quality Assurance Associate

Professional Background and Experience

  • MT (ASCP)
  • Expert in Microbiology
  • Expertise in Documentation
    • Policy and Procedures
    • Quality Control
    • Competency Verification
  • Lead Team member for CAP inspections

Educational Background:

  • BS in Biology
    • Minor in Chemistry
    • Minor in Medical Technology

Leanna Harrison

Quality Assurance Associate

Professional Background and Experience

  • MLS (ASCP)CM
  • Expert in Microbiology
  • Real World Supervisor/
  • Point of Care Coordinator experience

Educational Background:

  • BS Clinical Laboratory Sciences

Cassandra Garner

Grant Coordinator

Professional Background and Experience

  • Human Genetics Clinical Research Assistant
  • Expert in Clinical Research and Writing
  • Expert in Grant Writing and Review
  • Emphasis on Lymphocytic Leukemia Identification

Educational Background:

  • MS Genetics
  • Best Molecular Biology NSF Grant Proposal
  • Genetics Society of America Award for Outstanding Research Presentation
  • Published in Blood Cancer Journal
  • BS Biology
  • Suma cum laude in Biology
  • Dean’s list
  • Cocalina Scholarship
  • Donald Caughran Memorial Endowed Scholarship
  • DuPont Award for Outstanding Research Presentation
  • UNM’s Best Undergraduate Oral Presentation

Aaron Mayfield

Technology Coordinator

Professional Background and Experience

  • Over 25 years experience in the IT industry
  • Currently serve as network architect and strategist, Senior Network Engineer and Practice Lead for leading cloud provider
  • Zealous adopter of Free and Open-Source Software and heavily utilizer of linux-based systems
  • Extensive experience with a wide array of WAN and LAN networking technologies

Free Consultation

We invite you to reach out to us through this form or call 417-622-8433. Whether it’s workflow inefficiencies, quality control concerns, or compliance hurdles, we’re here to provide solutions.